PEÑA VÉLEZ, I. V.; MOLINA CEDEÑO, J. W.; MOREIRA LARGACHA, J. M. La universidad como proveedora de servicios y la satisfacción de sus clientes (graduados): University as the service provider and the satisfaction of their customers (graduate). ECA Sinergia, [S. l.], v. 7, n. 1, p. 133–143, 2016. DOI: 10.33936/eca_sinergia.v7i1.329. Disponível em: https://revistas.utm.edu.ec/index.php/ECASinergia/article/view/329. Acesso em: 1 nov. 2025.