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Authors

  • María Gabriela Cuzme Romero
  • Roxanna Elizabeth Pinargote Anchundia
  • Roxanna Elizabeth Sabando Loor

DOI:

https://doi.org/10.33936/isrtic.v2i1.1129

Keywords:

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Abstract

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References

[1] M Baldeon. “Plan maestro de seguridad informática con lineamiento de la norma ISO 27002”. En: (2012).

[2] G. Morlanes. “Seguridad Informática, Matanzas, CU”. En: Revista de Arquitectura e Ingeniería 6.2 (2012), págs. 1-14.

[3] Edgar Valdés Castro. “TENDENCIAS DE LA AUDITORIA INFORMATICA”. En: Ingenium 4.8 (2009), págs. 69-98.

[4] CAES S.A. ¿Qué es un incidente informático?

[5] OSIATIS S.A. ITIL Gestión de Servicios TI: Fundamentos de la Gestión TI.

[6] Jesús Rafael Gómez Álvarez. “Implantación de los procesos de gestión de incidentes y gestión de problemas según ITIL v3. 0 en el área de tecnologías de la información de una entidad financiera”. En: (2012).

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Published

2018-01-31

Issue

Vol. 2 No. 1: Enero - Junio (2018)

Section

Regular Papers

License

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