Processes for pickup information for social development and participative management in Cognitive Cities
DOI:
https://doi.org/10.33936/isrtic.v5i2.3949Keywords:
Desarrollo social; administracion participativa; planificacion urbana; procesos de cuestionarios.Abstract
In the quest to achieve the objectives of the 2030 agenda for sustainable development; both management and governance are developing methods and processes that allow the development of the social field, participation management and adaptation to urban planning scenarios in smart and / or cognitive cities. The present study conducted a review of the state of the art in relation to the best practices used for the processes of citizen information collection in scenarios with a high technology component called smart and / or cognitive cities. The methodology used in this article was a documentary research approach. The general description of the method used initially was based on the choice of the central and complementary theme, the bibliography on the subject was compiled, as well as its summary to then proceed with the reading of the abstracts of the articles, and establish their relevance. In particular, we use the procedure that has an acronym in English SMS (Systematic Mapping of the Study) and SLR (Systematic Review of Literature). Results obtained in this research have allowed to identify the appropriate dimensions, processes and / or activities to collect information in the community in social development, participatory management with emphasis in the field of smart and / or cognitive cities. As relevant results of the study, a list of dimensions, steps and actors that should be considered in these scenarios is presented.
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