Gestión de la calidad de los EVA en la asignatura de Evaluación Educativa de la carrera de Educación Básica online: Quality management of virtual learning environments (VLEs) in the subject of Educational Evaluation of the online Basic Education degree

Andrea Carolina Figueroa Zambrano; Robertson Xavier Calle García

doi:10.33936/cognosis.v11i4.8673

Authors

Andrea Carolina Figueroa Zambrano Facultad de Posgrado. Universidad Técnica de Manabí. Ecuador. https://orcid.org/0009-0005-4289-887X
Robertson Xavier Calle García Facultad de Ciencias de la Educación. Universidad Técnica de Manabí. Ecuador. https://orcid.org/0000-0002-2788-1325

DOI:

https://doi.org/10.33936/cognosis.v11i4.8673

Abstract

Quality management in Virtual Learning Environments (VLE) is crucial to guarantee training effectiveness in online higher education. This study aimed to evaluate the quality management process of VLEs in the Educational Evaluation subject of the online Basic Education degree at the Universidad Técnica de Manabí. Using a mixed approach and a descriptive design, a Likert scale survey was applied to a purposive sample of 23 students, alongside a structured interview with 2 professors. Quantitative results revealed high levels of satisfaction in organizational (73.9% logical location) and didactic dimensions (91.3% resource relevance), contradicting the severe deficiencies initially assumed in the problem statement. It is concluded that the VLE presents a solid pedagogical and technical structure, although specific areas for improvement are identified regarding platform stability and the systematicity of teaching feedback to consolidate an accreditable standard of excellence.

KEYWORDS: Virtual Learning Environments; Quality Management; Online Education; Educational Evaluation; Pedagogical Innovation.

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Quality management of virtual learning environments (VLEs) in the subject of Educational Evaluation of the online Basic Education degree