Organizational culture and performance: Empirical evidence of SMEs in México
DOI:
https://doi.org/10.33936/ecasinergia.v15i1.6022Keywords:
organizational culture, organizational performance, SMEsAbstract
The objective of this research is to identify the relationship between organizational culture and organizational performance in SMEs in the manufacturing sector in the state of Tlaxcala, Mexico. The research is carried out under a quantitative, correlational, non-experimental and cross-sectional approach, where three small and two medium-sized companies that belong to the auto parts, food and metalworking subsectors are analyzed with
52 surveys. The information was collected through a questionnaire using the competency values framework for organizational culture and the balanced scorecard for organizational performance, applying Pearson’s correlation and simple linear regression. The authors found a significant positive correlation between organizational culture and organizational development, and a medium positive correlation between adhocratic and hierarchical clan culture with respect to organizational performance, and this study was based solely on employee opinion.
Downloads
References
AlShehhi, N., AlZaabi, F., Alnahhal, M., Sakhrieh, A., & Tabash, M. I. (2021). The effect of organizational culture on the performance of EAU organizations. Cogent Business & Management, 8(1), 1-21. https://doi.org/10.1080/23311975.2021.1980934
Alvesson, M. (2002). Understanding organizational culture. London: SAGE Publications.
Arabeche, A., Soudani, A., Brahmi, M., Aldieri, L., Vinci, C.P., & Abdelli, M.E.A. (2022). Entrepreneurial orientation, organizational culture and business performance in SMEs: Evidence from emerging economy. Sustainability, 14(9), 1-20. https://doi.org/10.3390/su14095160
Arciniega, R. S. (2013). Culturas organizacionales en empresas de la región Toluca-Lerma, Estado de México. El Cotidiano, 183, 63-74.
Asif, M., & Saijad, W. (2018). Organizational culture and performance: An empirical study of SMEs in Pakistan. Journal of Management and Research, 5(2), 64-89. https://ojs.umt.edu.pk/index.php/jmr/article/view/230
Bochenek, M. (2019). Balanced scorecard in strategic management process. Modern Management Review, 26(24), 7-16.
Cantillo, J. C. (2013). Incidencia de la cultura organizacional en el desempeño. ECONOMICAS CUC, 34(1), 131-152.
Cameron, K., & Quinn, R. (2011). Diagnosing and changing organizational culture. (3ª Ed.). Jossey-Bass.
Fekete, H., & Böcskei, E. (2011). Cultural waves in company performance. Research Journal of Economics, Business and ICT, 3, 38-42.
Florido, S. V., Adame, M. G., & de Lema, D. G. P. (2010). Cultura empresarial y rendimiento de la PYME en el estado de Aguascalientes (México). Revista de Economía, 27(75), 103-123.
Frassa, J. (2011). Cultura organizacional: Conceptualizaciones y metodologías detrás de un concepto complejo. Dirección y Organización. 44, 74-85. https://doi.org/10.37610/dyo.v0i44.371
Gálvez, E. J., & García, D. (2011). Cultura organizacional y rendimiento de las Mipymes de mediana y alta tecnología: Un estudio empírico en Cali, Colombia. Cuadernos de Administración, 24(42), 125-145. https://doi.org/10.11144/Javeriana.cao24-42.corm
García, D., González, M., & Vivanco, S. (2010). Cultura empresarial y rendimiento de la PYME en el estado de Aguascalientes (México). Revista de Economía, 27(75), 104-123.
George, D., & Mallery, P. (2019). IBM SPSS statistics 26 step by step: A simple guide and reference. Routledge.
Gómez-Miranda, M.E., Pérez-López, M.C., Argente-Linares, E., & Rodríguez-Ariza, L. (2015). The impact of organizational culture on competitiveness, effectiveness and efficiency in Spanish-Moroccan international joint ventures. Personnel Review. 44(3), 364-387. https://doi.org/10.1108/PR-07-2013-0119
González, A. H. (2014). La industria manufacturera mexicana vista en el contexto de industrialización de China e India. Economía Informa, 384, 41-69. https://doi.org/10.1016/S0185-0849(14)70410-4
Guerrero, E. F. C., & Escorcia, J. M. D. (2011). Influencia de la cultura organizacional en la competitividad de las empresas. Escenarios, 9(1), 18-23.
Gupta, V. (2011). Cultural basis of high performance organizations. International Journal of Commerce and Management, 21(3), 221-240. https://doi.org/10.1108/10569211111165280
Hernández, R., Fernández, C., & Baptista, P. (2014). Metodología de la investigación. McGraw-Hill Interamericana.
INEGI. (2016). Encuesta anual de la industria manufacturera 2016-2017, información 2015-2016. México: INEGI.
Jochimsen, B., & Napier, N. (2013). Organizational culture, performance and competitive advantage: What next?. Strategic Management in the 21st century, 2, 233-254. Recuperado de https://scholarworks.boisestate.edu/cgi/viewcontent.cgi?article=1016&context=internationalbusiness_facpub
Kaplan, R. S., & Norton, D. P. (2005). Cuadro de mando integral (The balanced Scorecard). Gestión 2000.
Kim, T., & Chang, J. (2019). Organizational culture and performance: A macro-level longitudinal study. Leadership & Organization Development Journal, 40(1), 65-84. DOI: https://doi.org/10.1108/LODJ-08-2018-0291
Lucas, M., & García, P. (2002). Sociología de las organizaciones. McGraw-Hill.
Maldonado, G., Pinzón, S., & Marín, J. (2016). La influencia de la cultura empresarial en el rendimiento de la pyme de México. FIR-Faedpyme International Review, 5(9), 35-45.
Mang, L. M. (2018). The relationship between organizational culture and an organization’s performance in the Austrian private sector. Journal of Organisational Studies and Innovation, 5(4), 11-24. Recuperado de http://journal.mbacademy.org.uk/wp-content/uploads/2019/06/Lisa-Malina-Mang.pdf
Martínez, P. J., Olliver, J. O., & Escobedo, H. C. (2013). Relación entre la cultura organizacional y el desempeño de la organización: Un estudio en empresas maquiladoras de la ciudad de Chihuahua. RECAI Revista de Estudios en Contaduría, Administración e Informática, 2(3), 77-100.
Martínez, R., Vera, M. A. M., & Vera, J. G. S. (2014). Cultura organizacional y efectividad en las pequeñas empresas constructoras de Puebla, México. Revista Internacional Administración y Finanzas, 7(5), 79-91.
Mathew, J. (2019). Organisational culture and effectiveness: A multi-perspective evaluation of an Indian knowledge-intensive firm. The International Journal. 41(3), 538-551. https://doi.org/10.1108/ER-09-2017-0219
Mayo, E. (1979). Problemas humanos de una civilización industrial. Nueva visión.
Nazarian, A., Atkinson, P., & Foroudi, P. (2017). Influence of national culture and balanced organizational culture on the hotel industry´s performance. International Journal of Hospitality Management, 66, 22-32. https://doi.org/10.1016/j.ijhm.2017.01.003
Ogbonna, E., & Harris, L. C. (2000). Leadership style, organizational culture and performance: Empirical evidence from UK companies. The International Journal of Human Resource Management, 11(4), 766-788. https://doi.org/10.1080/09585190050075114
Otzen, T., & Manterola, C. (2017). Técnicas de Muestreo sobre una Población a Estudio. International Journal of Morphology, 35(1), 227-232. http://dx.doi.org/10.4067/S0717-95022017000100037
Oviedo, H. C., & Campo-Arias, A. (2005). Aproximación al uso del coeficiente alfa de Cronbach. Revista Colombiana de Psiquiatría, 34(4), 572-580.
Reino, A., Rõigas, K., & Müürsepp, M. (2020). Connections between organisational culture and financial performance in Estonian service and production companies. Baltic Journal of Management, 15 (3), 375-393. https://doi.org/10.1108/BJM-01-2019-0017
Salas-Arbaláez, L., García, M., & Murillo, G. (2017). Efecto de la cultura organizacional en el rendimiento de las Pymes de Cali. Suma de Negocios. 8(18), 88-95. https://doi.org/10.1016/j.sumneg.2017.11.006
SEDECO. (2018). Directorio Industrial del Estado de Tlaxcala. Recuperado de http://www.sedecotlaxcala.gob.mx/images/directorio_industria_enero2018.pdf
Samad, S., Alghafis, R., & Al-Zuman, A. (2018). Examining the effects of strategic management and organizational culture on organizational performance. Management Science Letters, 8, 1363-1374. https://doi.org/ 10.5267/j.msl.2018.9.003
Savović, S., Nikolić, J., & Zlatanović, D. (2022). Acquisitions, Organizational Culture and Performance: Empirical Evidence from Acquired Company in Serbia. Management: Journal of Sustainable Business and Management Solutions in Emerging Economies, 27(3), 23-34. https://doi.org/10.7595/management.fon.2021.0007
Suárez, Y. C., & Macario, B. C. (2016). El empleo en subsectores de la manufactura en las entidades federativas de la región centro de México 1998-2014. Paradigma Económico, 8(1), 77-105. Recuperado de https://paradigmaeconomico.uaemex.mx/article/view/4844
Tidor, A., Gelmereanu, C., Baru, P., & Morar, L. (2012). Diagnosing organizational culture for SEM performance. Procedia Economics and Finance, 3, 710.715. https://doi.org/10.1016/S2212-5671(12)00218-3
Tanjoyo, C., Harianto, E., & Sutrisno, T. (2021). The role of TQM and organizational culture on operational performance. Jurnal Aplikasi Manajemen, 19(4), 938–948. http://dx.doi.org/10.21776/ub.jam.2021.019.04.20
Tulcanaza-Prieto, A.B., Aguilar-Rodríguez, I.E. & Artieda, C. (2021). Organizational culture and corporate performance in the ecuadorian environment. Administrative Sciences, 11(4), 1-17. https://doi.org/10.3390/admsci11040132
Vivanco, F. J. S. (2010). La cultura organizacional: Una oportunidad de éxito para las micro y pequeñas empresas de la confección, el caso de Aguascalientes. Universidad Autónoma de Aguascalientes.
Yesil, S., & Kaya, A. (2013). The effect of organizational culture on firm financial performance: Evidence from a developing country. Social and Behavioral, 81, 428-437. https://doi.org/10.1016/j.sbspro.2013.06.455
Zakari, M., Poku, K., & Owusu-Ansah, W. (2013). Organizational culture an organisational performance: Empirical evidence from the banking industry in Ghana. International Journal of Business, Humanities and Technology, 3(1), 95-107.
Zhang, Z., & Zhu, X. (2012). Empirical analysis of the relationship between organizational culture and organizational performance. National Conference on Information Technology and Computer Science, 763-766. https://doi.org/10.2991/citcs.2012.14
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Gerardo Hernández Chávez, Yazmin Hernández Chávez, Jorge Alberto Sánchez Martínez
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
