Digital assistants in the experience of cultural heritage: Beacons in the Naval Museum of Madrid
DOI:
https://doi.org/10.33936/isrtic.v8i1.6333Keywords:
Beacons, Cultural heritage, Interactive gallery, Indoor localization, SmartphoneAbstract
The development of mobile computing and new technologies allows us to explore their potential to achieve natural and intelligent interactions between users and their environment, as well as intelligent. This paper examines and develops a system of Bluetooth low-energy beacons for indoor positioning, particularly for the management of visits to cultural heritage, with the case study of the Naval Museum in Madrid. Its use as a digital assistant makes it possible to offer relevant information to the user about their surroundings when necessary. The developed App "vCoolture" is a mobile guide system for museum visitors that uses the smartphone carried by the user and relies on the "beacons" located in the museum to facilitate communication and therefore the proactivity of the participants. The system is also intended to be a pedagogical tool that, for example, helps students by making certain information available for teaching used by teachers. It has become clear how the development of this type of interactive platform facilitates a better visitor experience and the ability to enjoy, through mobile devices, any audio-visual content during visits to museums and other cultural centers, while at the same time offering very complete feedback for the museum itself.
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