Hexagonal Architecture and Microservice for the Digitalization of Administrative Processes in a Public Institution: Case of Vacation and Leave Management

Authors

DOI:

https://doi.org/10.33936/isrtic.v10i1.8441

Keywords:

Hexagonal architecture, Microservices, As-Is/To-Be, Extreme Programming, Human resources

Abstract

The management of vacations, leave, and permits in an organization often faces limitations associated with the use of spreadsheets, manual validations, and fragmented procedures, which generates errors, duplicate records, and limited traceability. To address this problem, the GIATH information system was designed, aimed at the automated management of vacation and permit requests in the Human Talent department of a public institution; for confidentiality reasons, its name is omitted. The study was based on the analysis of 1,997 requests recorded between January 2024 and September 2025. The solution was built using a microservices architecture with a hexagonal pattern, using Java 21, Spring Boot, Angular, and SQL Server. Methodologically, the As-Is/To-Be model was integrated with the agile Extreme Programming methodology, which made it possible to redesign the administrative workflow and develop the system iteratively. The system validation included functional tests, performance tests, and a survey conducted with experts in accordance with the ISO/IEC 25010 standard. The results show an average response time of 53 ms for up to 30 concurrent users and 472 ms for 70, maintaining an error rate of 0%. In addition, the functional validation confirmed the integrity and consistency of the data; furthermore, in the expert evaluation, mean scores above 4.4 out of 5 were obtained across all quality metrics. In conclusion, the proposal constitutes a transferable technical-methodological model for digitalizing and validating similar administrative procedures.

Downloads

Download data is not yet available.

References

Alarcón Quinapanta, C., & Hernández Junco, V. (2024). Modelos de Gestión de Talento Humano. Análisis Crítico: Human Talent Management Models. Critical Analysis. REVISTA CIENTÍFICA ECOCIENCIA, 11(1), 1-17. https://doi.org/10.21855/ecociencia.111.847

Bautista-Villegas, E. (2022). Metodologías agiles XP y Scrum, empleadas para el desarrollo de páginas web, bajo MVC, con lenguaje PHP y framework Laravel. Revista Amazonía Digital, 1(1), e168. https://doi.org/10.55873/rad.v1i1.168

Bedolla Solano, J. J., Miranda Esteban, A., Bedolla Solano, R., & Castellanos Meza, C. (2026). Diseño y validación de instrumento para evaluar un modelo automatizado de sostenibilidad ambiental como estrategia de calidad científica y sostenible. RIDE Revista Iberoamericana para la Investigación y el Desarrollo Educativo, 16(32), e1039. https://doi.org/10.23913/ride.v16i32.2833

Bosco, G., D’Amore, R., Sciarrone, A., & Barile, S. (2024). Managerial and Organizational Implications Arising from the Implementation of Blockchain Technology in Supply Chains: An AS-IS and To-Be Analysis. Administrative Sciences, 14(6), 120. https://doi.org/10.3390/admsci14060120

Caciano Arroyo, M. E., Vasquez Cabrera, A. F., Santos Fernández, J. P., Boy Chavil, L. E., & Córdova Otero, J. L. (2024). Sistema Web para mejorar la gestión comercial y de talento humano utilizando la metodología Scrum. Innovation and Software, 5(1), 125-140. https://doi.org/10.48168/innosoft.s15.a147

Cañizares Larco, H. F., Camacho Castillo, J. D., Castillo Camacho, T. A., & Canchignia Vasco, A. J. (2025). Desarrollo de una aplicación web para la gestión integral de la salud física y nutrición en adultos mayores en el centro gerontológico Guano. Tesla Revista Científica, 5(2), e492. https://doi.org/10.55204/trc.v5i2.e492

Cárdenas-Gutiérrez, J. A., Barrientos-Monsalve, E. J., & Molina-Salazar, L. (2022). Arquitectura de Software para el desarrollo de herramienta Tecnológica de Costos, Presupuestos y Programación de obra. I+D Revista de Investigaciones, 17(1), 85-95. https://doi.org/10.33304/revinv.v17n1-2022007

Carvajal-Pérez, A. L. (2021). Gestión Actual del talento humano: Contexto universitario. Revista Nacional de Administración, 12(2), e3914. https://doi.org/10.22458/rna.v12i2.3914

Celis Crisostomo, M. A., Hernández López, F. M., Cárdenas Magaña, J. A., & Vega Negrete, E. (2025). Implementación de microservicios en proyectos de IoT con Arduino. Ingenius, (34), 9-19. https://doi.org/10.17163/ings.n34.2025.01

Cortés Rojas, H. F. (2024). Uso de la norma ISO 25010 para establecer requerimientos de calidad en el diseño de un prototipo tecnológico educativo basado en realidad aumentada para la enseñanza de programación básica en estudiantes de educación media. Arandu UTIC, 11(2), 2603-2621. https://doi.org/10.69639/arandu.v11i2.452

Durán Delgado, J. E., & Rojas Sánchez, H. A. (2023). Sistema de gestión del talento como medio de optimización del rendimiento de cada empleado. Polo del Conocimiento, 8(3), 485-495. https://doi.org/10.23857/pc.v8i3.5314

Espinoza Beltrán, V., & Cachipuendo Vásquez, M. V. (2024). El Sistema Integrado de Administración del Talento Humano, un enfoque en el Sector Público Ecuatoriano. PODIUM, (45), 33-52. https://doi.org/10.31095/podium.2024.45.3

Ferreira, A., Salvadorinho, J., & Teixeira, L. (2026). Enhancing recruitment process for early-graduate employees in business consulting: A BPMN case study with AI-driven To-Be solution. Procedia Computer Science, 7th International Conference on Industry of the Future and Smart Manufacturing (former International Conference on Industry 4.0 and Smart Manufacturing), 277, 1983-1991. https://doi.org/10.1016/j.procs.2026.02.236

Juma Alba, A. P., Pusda Aguilera, A. R., & Alvarez Varona, F. (2024). Gestión del talento humano: Aplicativo web para el análisis del desempeño laboral. Revista Científica Dejando Huellas, (2), 63-76. https://doi.org/10.65100/recidh/12

Ley Orgánica de Servicio Público, LOSEP. (2010, octubre 6). LEXIS. https://www.lexis.com.ec/biblioteca/losep

Manggaberani, A. A., & Darlis, A. M. (2024). The effectiveness of Google Forms in assessing and evaluating online learning outcomes: Meta-analysis study. Jurnal Indonesia Sosial Teknologi, 5(10), 5328-5337. https://doi.org/10.59141/jist.v5i10.5305

Merchán-Narváez, N. J., Palma-Peralta, E. E., & Poma-Japón, D. X. (2024). Comparación de metodologías ágiles para el desarrollo de software. MQRInvestigar, 8(1), 5052-5074. https://doi.org/10.56048/MQR20225.8.1.2024.5052-5074

Muñoz Solórzano, S. D., Cadena Vinueza, P. A., Suquillo Guijarro, E., & Pastrano Jimbo, S. A. (2024). Continuous Improvement of Process Management Considering the «AS - IS» and «TO - BE» Criteria. International Journal of Religion, 5(11), 7410-7419. https://doi.org/10.61707/5bddxr35

Palate-Ayme, N. N., Ramírez-Coque, J. F., Espinosa-Pico, P. E., & Alfonso-González, I. (2024). Implementación y regulación sobre el uso de la inteligencia artificial en el sistema judicial [Implementation and regulation of the use of artificial intelligence in the judicial system]. Verdad y Derecho. Revista Arbitrada de Ciencias Jurídicas y Sociales, 3(especial_Ambato), 176-182. https://doi.org/10.62574/kqd4t363

Pambudi, A., & Apriandari, W. (2023). An Extreme Programming Approach for Instructor Performance Evaluation System Development. Journal of Informatics Information System Software Engineering and Applications (INISTA), 5(2), 126-135. https://doi.org/10.20895/inista.v5i2.1050

Papalkar, R. R., & Alvi, A. S. (2024). Enhancing IoT security: A Creative Swagger Optimization algorithm for DDoS defence. Network: Computation in Neural Systems, 1-39. https://doi.org/10.1080/0954898X.2024.2443605

Pérez-Pacheco, Y., & Simón Castellano, P. (2025). La inteligencia artificial en los sistemas judiciales de América Latina: Una revisión sobre desafíos y oportunidades. A&C - Revista de Direito Administrativo & Constitucional, 25(100), 95-129. https://doi.org/10.21056/aec.v25i100.2027

Pilicita Garrido, A., Borja López, Y., & Gutiérrez Constante, G. (2020). Rendimiento de MariaDB y PostgreSQL. Revista Científica y Tecnológica UPSE, 7(2), 09-16. https://doi.org/10.26423/rctu.v7i2.538

Pinargote Párraga, J. E., & Pico Macías, M. E. (2023). Modelo de Gestión de Talento Humano como factor del desarrollo en centros de educación superior: Revisión bibliográfica. RECIMUNDO, 7(2), 117-131. https://doi.org/10.26820/recimundo/7.(2).jun.2023.117-131

Proaño Ponce, W. P., & Capurro Choez, R. E. (2023). Gestión administrativa y el talento humano: Empresa pública de Agua Potable y Alcantarillado, Cantón Jipijapa. Ciencia y Desarrollo, 26(3), 65-73. https://doi.org/10.21503/cyd.v26i3.2492

Quiñónez Rentería, M. A., & Segarra Jaime, H. P. (2025). La digitalización documental y su incidencia en la eficiencia de procesos administrativos de la cooperativa de ahorro y crédito grupo número tres limitada.: Document digitization and its impact on the efficiency of administrative processes at the savings and credit cooperative group number three limited. Revista Científica Multidisciplinar G-nerando, 6(1), 6414-6437. https://doi.org/10.60100/rcmg.v6i1.710

Rodríguez, B., & Cedeño, D. (2023). Diseño e implementación de una arquitectura de microservicios orientada a trabajar con transacciones distribuidas. I+D Tecnológico, 19(1), 113-118. https://doi.org/10.33412/idt.v19.1.3783

Rojano Guamaní, V. J., Jaramillo Tenezaca, G. L., Cantuña Flores, K. S. C., Sandoval Ruilova, G. A., & Bengochea Guevara, J. M. (2022). Desarrollo de una aplicación móvil para el monitoreo de la fenometría vegetativa del maíz amarillo, en la sierra central ecuatoriana. Informática y Sistemas, 6(1), 71-77. https://doi.org/10.33936/isrtic.v6i1.4447

Sanchez-Galan, J., & Castro Rodríguez, A. A. (2022). Desarrollo de un prototipo de sistema ciber-físico para el control administrativo del suministro de bebidas y refrescos: Development of a Expert System and a Prototype of a Cyber-physical System for the Administrative Control of the Supply of Beverages and Soft Drinks. Informática y Sistemas: Revista de Tecnologías de la Informática y las Comunicaciones, 6(2), 23-31. https://doi.org/10.33936/isrtic.v6i2.4777

Santacruz-Erraez, L. F., & Poma-Japón, D. X. (2025). Prototipo de Arquitectura de Microservicios para Sistemas Transaccionales Financieros con Keycloak. MQRInvestigar, 9(1), e189-e189. https://doi.org/10.56048/MQR20225.9.1.2025.e189

Shrivastava, A., Jaggi, I., Katoch, N., Gupta, D., & Gupta, S. (2021). A Systematic Review on Extreme Programming. Journal of Physics: Conference Series, 1969(1), 012046. https://doi.org/10.1088/1742-6596/1969/1/012046

Wang, L. (2023). Innovation of Administrative Management System of Universities Based on Cloud Computing. Applied Mathematics and Nonlinear Sciences, 9(1), 1-16. https://doi.org/10.2478/amns.2023.2.01495

Published

2026-06-12

Issue

Vol. 10 No. 1: January-June (2026)

Section

Regular Papers

License

Copyright (c) 2026 Britney Paulette Tenecela Tocto, Kevin Joel Zuñiga Iñiguez, Bertha Eugenia Mazón Olivo, Damar Alejandra Taylor Vivanco

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Articles submitted to this journal for publication will be released for open access under a Creative Commons Attribution Non-Commercial No Derivative Works licence (http://creativecommons.org/licenses/by-nc-nd/4.0).

The authors retain copyright, and are therefore free to share, copy, distribute, perform and publicly communicate the work under the following conditions: Acknowledge credit for the work specified by the author and indicate if changes were made (you may do so in any reasonable way, but not in a way that suggests that the author endorses your use of his or her work. Do not use the work for commercial purposes. In case of remixing, transformation or development, the modified material may not be distributed.

Most read articles by the same author(s)